Terms & Conditions

1. Parties & Definitions

This Master Rental Agreement ("Agreement") is entered into by and between RentPeylo Inc., a duly incorporated entity organized under the laws of Mumbai, India ("Lessor"), and the undersigned renter ("Lessee"), collectively referred to as "the Parties." For purposes of this Agreement, "Goods" shall refer to all furniture, fixtures, and appurtenances described in the attached Schedule A; "Term" shall mean the period beginning on the Commencement Date as specified in the Rental Order Form and continuing until expiration or termination pursuant to the provisions herein contained.

2. Rental Provisions

Lessor hereby grants to Lessee a non-exclusive, non-transferable right to possess and use the Goods subject to the terms and conditions enumerated herein. Lessee acknowledges and agrees that title to the Goods shall at all times remain vested in Lessor, and Lessee shall have no right, title, or interest in the Goods except as expressly set forth in this Agreement. The rental period shall constitute a minimum term of thirty (30) calendar days ("Primary Term") with automatic month-to-month renewals thereafter unless terminated by either Party providing written notice of non-renewal at least fourteen (14) days prior to expiration of the then-current term.

3. Consideration & Payments

Lessee shall remit payment of the Total Monthly Rental Charge as specified in the Payment Schedule, payable in advance on the first business day of each calendar month. Late payments shall incur a service charge of 1.5% per annum compounded monthly (18% APR) on overdue balances. Lessee further agrees to provide a Security Deposit equivalent to two (2) months' rental charges, which deposit shall be held in escrow and applied against any damages, outstanding balances, or cleaning fees pursuant to Section 7 herein. All monetary amounts specified herein are exclusive of applicable value-added taxes, sales taxes, or other governmental levies which shall be borne exclusively by Lessee.

4. Termination & Asset Recovery

Upon termination of subscription services by either Party (hereinafter "Terminating Party"), the Company (hereinafter "Service Provider") shall initiate goods recovery procedures as outlined herein. The Service Provider reserves the exclusive right to schedule furniture retrieval within seven (7) business days following termination notification (the 'Recovery Window'). The User (hereinafter 'Service Recipient') shall make the Goods available for collection at the originally documented delivery address during standard business hours.

The Service Recipient may request rescheduling of collection appointments twice (2) maximum, provided such request is submitted in writing via the Company's designated portal no fewer than forty-eight (48) hours prior to the originally scheduled retrieval time. Subsequent rescheduling attempts or failure to provide timely notice shall result in imposition of a non-compliance fee equivalent to one (1) day's pro-rata rental charge per occurrence, automatically deducted from the Security Deposit. Repeated rescheduling attempts (exceeding two [2] instances) may result in additional penalties up to and including full forfeiture of the Security Deposit at the Company's sole discretion.

5. Deposit Management & Refund Protocol

The Security Deposit (hereinafter 'Deposit') shall be held in escrow for the duration of the active subscription period plus fourteen (14) business days following Goods return verification. Refund processing shall commence upon satisfactory inspection of returned Goods by the Company's Quality Assurance Team, with funds remitted via original payment method within seven to fourteen (7-14) business days.

For the avoidance of doubt, 'acceptable condition' shall mean Goods exhibiting only minor wear consistent with normal authorized use, as determined by the Company's inspection team using industry-standard evaluation criteria. The Service Recipient acknowledges and agrees that the Company's damage assessment shall be final and binding, with no arbitration process available for condition disputes. In the event of damage exceeding the Deposit amount, the Service Recipient shall be invoiced for the balance due within seven (7) business days, with payment due upon

6. Optional Damage Waiver Program

The Service Provider offers an optional Damage Waiver Protection Plan (hereinafter 'DWPP') available for purchase at 12% of monthly subscription fees. Enrollment in DWPP provides limited protection against accidental damage as defined in Addendum C, excluding intentional misuse, pet-related damage, or liquid contamination. DWPP participants remain responsible for each damage incident ('Deductible') and full replacement costs for items deemed total losses.

DWPP coverage modifies but does not eliminate the inspection process. The Company retains exclusive authority to determine: (a) whether returned items meet refurbishment standards; (b) applicability of DWPP benefits to specific damage incidents; and (c) final penalty calculations. DWPP does not cover: (i) missing items; (ii) structural modifications; (iii) unauthorized repairs; or (iv) damage occurring during non-subscription periods. The Service Recipient understands DWPP terms are non-negotiable and governed by separate insurance policy documentation.

7. Continuity & Automatic Renewals

Subscription services shall automatically renew for successive thirty (30) day periods unless terminated by either Party through written notice submitted via Company-designated channels at least fifteen (15) days prior to renewal date. The Service Provider reserves the right to adjust rental rates upon thirty (30) days written notice, with continued use constituting acceptance of modified terms. Failure to terminate constitutes irrevocable consent to continue service under existing or revised pricing structures.

8. Force Majeure & Service Interruptions

Neither Party shall be liable for delays or failures in performance resulting from acts beyond reasonable control, including but not limited to: natural disasters, pandemics, labor disputes, or supply chain disruptions (collectively 'Force Majeure Events'). During Force Majeure Events, the Service Provider may suspend retrieval operations without penalty, with subscription fees continuing to accrue until Goods are successfully recovered. The Service Recipient remains responsible for safeguarding Goods during such periods, with standard damage liability provisions remaining in full effect.